Genes Reunited?

Question:

Genes Reunited?

Can anyone help please?
I have joined Genes Reunited to trace my family tree I have paid the membership. But when I try to serch any records it is asking me to buy credits. I thought that when I became a member it was all free, or am I wrong?

Additional Details

6 months ago
Thanks Bella Have contacted them I am waiting for a reply

Best Answer - Chosen by Asker: 6 months ago
Thanks Bella Have contacted them I am waiting for a reply